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Baylor Scott & White Primary Care - Aubrey offers comprehensive care for patients of all ages.  Our physicians and staff are able to provide a variety of health services allowing patients to receive all of their health care needs without our office.  

We welcome new patients and can often accommodate same day appointments. 

Making an Appointment

On your first visit, we will begin a permanent record.  Please bring any medications you are taking, so we may accurately determine the dosage and frequency.  We will ask you to complete a medical history and registration form.  Please bring your insurance card, and try to arrive at least thirty minutes early for your first visit.  If you have been under the care of another doctor, we may ask your permission to transfer some of your records.

We have three appointment categories that take up varying amounts of time:

  • Annual Exams or New Patient Visits - Plan on spending one hour including   check-in time, filling out forms, and the actual physician visit
  • Follow-up Exams - Thirty minutes
  • Sick Visits- Varies depending on the illness, but plan on at least thirty minutes

Cancelling Appointment

We kindly request at least a 24-hour notice for appointment cancellations.  If you are unable to do so, please notify us as soon as possible; this courtesy allows us to better serve other patients. 

Emergency Care

If you have an urgent problem, you may call your physician's office to schedule an appointment.  However, if you feel it is a life-threatening emergency, call 911.  Do not delay by calling the doctor's office first. 

Prescription Refills

Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. 


At BSW​ Primary Care - Aubrey, we have a strict patient confidentiality policy.  Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission. 

Hours of Operation

Monday - Friday

8:30 a.m. - 5:00 p.m.

Office Closed for Lunch

12:00 p.m. - 1:00 p.m.